ServiceMax
IMA Klessmann GmbH Selects ServiceMax for Efficient, Flawless Field Service

DGAP-News: ServiceMax / Key word(s): Miscellaneous

2015-11-18 / 09:29

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LONDON, UNITED KINGDOM --(Marketwired - November 18, 2015) - 
ServiceMax, the global leader in field service management for the
connected, service-led economy, today announced that it has been
selected by IMA Klessmann GmbH, leading providers of high quality
machinery for the wood processing and craft industries to drive
greater efficiencies in its field service operations. ServiceMax
will enable IMA Kelssmann to further increase customer service
levels, improve productivity and increase first time fix rates.

IMA Klessmann is deploying ServiceMax to 80 engineers across its
German operations to gain a holistic view of its customers,
inventory parts, as well as integration to its ERP systems.
ServiceMax will not only improve service level agreement
compliance rates, and deliver a connected end-to-end field
service experience for customers, but also provide a global field
service management platform for the company's continued growth
and expansion. Following initial deployment in its German
operations, IMA Klessmann will review extending ServiceMax to
field service engineers in other regions of its global business
operations.

About ServiceMax

ServiceMax leads the massive and global industry of field service
management software -- an $18 billion market worldwide. The
company continues to reimagine and create solutions for the 20
million people globally who install, maintain, and repair
machines across dozens of industries as the only provider of
complete end-to end mobile and cloud-based technology for the
sector. ServiceMax goes to every length -- from joining
technicians on service calls to publishing the industry's leading
online publication -- to help customers discover untapped
innovation, unleash new revenue streams, drive efficiency, and
most importantly delight their end-customer. To learn more,
please visit www.servicemax.com.

About IMA Klessmann GmbH

IMA Klessmann is an important partner of the woodworking industry
for more than 60 years. Through enduring innovativeness and
future-oriented machine technology, IMA develops, manufactures
and markets equipment and systems for the processing of
wood-based materials, in particular edge banding machines and
transport and handling systems. The company is recognized for
over 60 years as a technology leader in the planning, development
/ engineering and realization of complex production lines and
systems in the high-end range in the industry. This solutions are
offered in both the stationary technology as well as the
throughput technology. The major manufacturers of kitchen, office
and furniture, Dismantle of door and components are long-standing
customers of IMA. With more than 900 people who work for IMA
worldwide and its presence in more than 60 countries, the
perception is that IMA ranks at the top for technology leadership
in its industry. Apart from its headquarters in Lübbecke include
service and sales companies in Western and Eastern Europe, the
US, Canada, Russia, Singapore and China for the IMA group. IMA
has been part of the September 2015 Schelling Anlagenbau GmbH. To
learn more, please visit http://www.ima.de



ServiceMax Media Contact
Vanessa Land
Devonshire Marketing
+44 (0)7768 693779
vanessa@devonshiremarketing.com

News Source: Marketwire



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2015-11-18 Dissemination of a Corporate News, transmitted by DGAP - a
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Language:    English        
Company:     ServiceMax     
 
 
             United States  
 
 
End of News    DGAP News Service  
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